There are three T’s to having a good approach when communicating with others. It is important that we remain focused on the following these three T’s; in order to achieve good results when we have a conflict that needs addressed with another individual in our life.
Two People – Approach the person when they are alone and you are alone. There is no need for either side to feel attacked. When more people are involved the conversation loses focus and nothing really gets resolved. If it is our issue that we have with another individual we must fight our battle alone. Pow wows, are unnecessary.
Tone – If you feel heated do not approach the other person face to face. Your facial expressions, tones, and mannerisms could be seen as negative and one may feel attacked. The fight or flight process begins to occur and the other person may become confused and unfocused.
Sometimes a phone call or email will achieve better results. When responding to an issue by writing out our thoughts, the brain takes more time to process the information which in turn allows us to think before we speak.
Time & Place – There is a time and a place to approach someone when addressing an issue you have with them. Social gatherings and functions are not an ideal place. Trying to resolve it inside the workplace may not always be the best place either.
If you know you will be bumping into the person, try to resolve the issue beforehand. This helps both people avoid public conflicts that end up affecting others who were present. It also aids in avoiding embarrassment in cases where we may approach someone without having had all of the facts first.
By following the above three T’s to a proper approach when confronting another person, we are bound to communicate both properly and wisely. Life is too short to stew over issues for days without resolving.
We will all have issues and problems, it’s all about how we handle them.
© Angela Bininger and The Empowerer, 2009-2015. Unauthorized use and/or duplication of this material without express and written permission from this websites author and/or owner is strictly prohibited